Sample Shipping Guidelines

SHIPMENTS OF PRODUCTS FROM EXTRA EU COUNTRIES

Products of non animal origin

The following documents must accompany all shipment of products of non animal origin:

• Proforma invoice
• Each sample must be accompanied by a detailed description
• Information on the use which the sample is intended for (in particular if intended for animal consumption, if it is babyfood..);
• Possibly, information on the customs code TARIFF (at least the first 6 numbers). The client can access the following link to check the customs codes of samples: http://madb.europa.eu/madb/euTariffs.htm
• Waybill with the indication of the kind of products to be sent and that they are samples for laboratory analysis only. This information should be reported on the proforma invoice as well.

In case of feed intended for animal consumption please let us know as soon as samples have been shipped and anyway before we receive them as it is necessary to inform Health Authorities in advance.

Products of animal origin and products containing ingredients of animal origin

The following documents must accompany all shipments of products of animal origin and products containing ingredients of animal origin:

• Proforma invoice
• Each sample must be accompanied by a detailed description (in particular if it contains ingredients of animal origin)
• Information on the use which the sample is intended for in particular if intended for animal consumption, if it is babyfood…) http://madb.europa.eu/madb/euTariffs.htm
• Waybill with the indication of the kind of products to be sent and that they are samples for laboratory analysis only. This information should be reported on the proforma invoice as well
• Official Health certificate issued by the competent Authority of the Country of the sender (original); this is not necessary in case of samples sent from U.S.A provided that these samples and all the ingredients they are made of were produced and processed in the U.S.A (except eggs and poultry meat). In case of samples of eggs and poultry meat (and all by-products and products containing eggs and poultry meat as ingredients) sent from U.S.A. please contact with customercare@neotron.it before sending them.
• Sanitary authorization for importing food samples of animal origin in Italy (please, contact with customercare@neotron.it for this information);

When sending the samples you must report the following Neotron registration number ABP2749 on your waybill.

Custom Duties

Please, note that possible costs due to customs procedure will be charged to the client. In particular:

• Costs relevant to customs duties, customs taxes or analytical controls requested by customs;
• Expenses which can be caused by improper values declared on the proforma invoice;
• Expenses caused by delay in export/import due both to customs problems and lack of documents.

The above-mentioned list is for example and does not include all possible expenses which could occur.