Cookie Policy
We use cookies to improve the user experience on our websites. Learn more about what Cookies are, how the Neotron uses them, and how you can manage them.
This Policy contains all the information concerning the cookies used on all the Websites of Cotecna Inspection SA and its affiliates (including Neotron, see Annex 1) (hereinafter "Websites"). This Cookie Policy is addressed to the users of these Websites.
Cotecna Inspection SA, and/or its affiliate/s as applicable (“Cotecna” or “we”), operates these Websites, a company whose parent company is based in Switzerland at 41 Avenue Peschier, 1206 Geneva.
All personal data collected through cookies will be processed following Cotecna's Privacy Policy and this Cookie Policy.
In this Cookie Policy, you will find more information on what cookies are, why Cotecna uses them, and the different types of cookies used on the Websites.
What is a cookie?
A "cookie" is a small data file consisting of a string of information deposited on your device (computer or mobile) when you visit a website. Each cookie is placed on your device individually and contains information that may or may not be anonymous. Each cookie can only be read by the server that placed it. These servers will not have access to any other information on your computer or mobile device.
Cookies have an expiry date. They can be deposited either temporarily for the duration of your visit (so-called session cookies) or sometimes for more extended periods (so-called permanent cookies), depending on the type of cookie.
What types of cookies do we use?
We use different categories of cookies. We can divide these cookies into two distinct categories:
- Essential cookies
- Optional cookies
The distinction between these two categories lies in the level of consent. Strictly essential cookies cannot be refused by users when they visit a website, whereas optional cookies require explicit and prior consent from users.
1. Essential cookies
More precisely, the so-called "essential" cookies are indispensable for the website's proper functioning as a whole. These cookies are strictly necessary when they are essential for providing an online communication service requested by the user.
Cotecna may store the following essential cookies:
| Service | Cookie(s) | Lifetime | Purpose |
|---|---|---|---|
| ASP.NET | ASP.NET_SessionId | Session | Set by our web server to maintain an anonymized user session when accessing our website. |
| __RequestVerificationToken | Session | This is an anti-forgery cookie set by web applications using ASP.NET. It is a security cookie designed to stop cross-site request forgery. | |
| Google reCAPTCHA | _grecaptcha | Session | Set by Google to distinguish between humans and bots and offer anti-spam functionality for the reCAPTCHA on our contact forms. |
| YouTube | YSC | Session | Set by YouTube to remember user input and associate a user’s actions throughout a session when watching embedded videos on our website. |
| VISITOR_INFO1_LIVE | 6 months | Used to provide bandwidth estimations and enable YouTube to improve video performance. | |
| PREF | 8 months | Stores information such as a user’s preferences on YouTube, like autoplay, shuffle content, and player size. |
2. Optional cookies
Unlike essential cookies, optional cookies require the prior and distinct consent of the user. Through the use of the Cotecna Websites, two categories of optional cookies may be stored:
- Functional and performance cookies
- Analytics and advertising cookies
2.1 Functional and performance cookies
Functional and performance cookies are used to improve and personalize the functionality of the Websites. They allow us to remember the choices users have made, as well as provide enhanced and unique features and content.
Cotecna may set the following functional and performance cookies:
| Service | Cookie(s) | Lifetime | Purpose |
|---|---|---|---|
| Intercom | Intercom-id-* | 9 months | Set by Intercom Messenger to identify anonymous visitors. Used for the purposes of offering a live chat widget on select Cotecna Group websites. |
| Intercom-session-* | 1 week | Used to identify each unique browser session and allow user to access their conversations when using Intercom Messenger. |
2.2 Analytics and advertising cookies
Analytics and advertising cookies allow us to improve the user experience on the Websites by recording data relating to users' navigation and online behaviours.
Analytics cookies allow Cotecna to assess how visitors navigate and interact on our Websites and, therefore, measure and improve their performance, as well as the performance of our campaigns. It also helps to personalize our content and advertising for our users.
Advertising cookies including those from third parties, are used in order to send you advertisements in line with your preferences based on your use and activity on our websites.
Third party cookies, i.e. cookies from websites or web servers other than Cotecna, are also used for purposes specific to these third parties.
Cotecna may use the following analytics and advertising cookies:
| Service | Cookie(s) | Lifetime | Purpose |
|---|---|---|---|
| Google Analytics | _ga | 730 days | Set by Google Analytics to distinguish a unique user on our website. |
| _gid & _gat | 1 day | Used to store information about a user’s visit to our websites. This includes what pages they visit and their interactions on site. The data is collected anonymously and used for internal reporting to improve the service of the website. | |
| Google Adsense & DoubleClick | _gcl_au | 90 days | Used by Google to track conversions on our websites arriving from our Google ad campaigns. |
| Hotjar | _hjid | 365 days | Used by Hotjar to store a unique user ID in order to measure user behaviour on our websites, as well as offer additional functionality, such as polls and feedback forms. |
Cookie management
Users can decide to accept or refuse optional cookies when they access Cotecna Websites. This consent will be offered in the form of a "pop-up".
- If the user refuses a cookie, no cookie will be stored except for essential cookies.
- If the user accepts a cookie, that cookie will be stored on the user's device for the duration mentioned in this Policy.
During the cookie's lifetime, Cotecna does not have the possibility of deleting the cookies deposited since Cotecna does not have access to the users' devices on which these cookies are deposited.
On the other hand, the user may decide to delete the cookies manually at any time. To do so, they must refer to the procedures set up by their browser. Each system is described in the browser's help menu. In case you wish to delete cookies, here are the direct links to delete cookies according to your browser:
By refusing the use of cookies, you can still access the website. However, some features will be limited or even impossible.
Updating of this Policy
This Cookie Policy may be updated from time to time. In the event of a material change, we will notify you directly through a notice on the Websites or, where appropriate, by sending you an email.
Contact
If you have any questions about this Cookie Policy, please contact us at 41 Avenue Peschier, 1206 Geneva, or by email at communication@cotecna.com
Annex 1: List of the websites of Cotecna Inspection SA and affiliates
- www.cotecna.com
- www.cotecna.co.in
- www.cotecna.co.id
- www.cotecna.com.cn
- www.cotecna.com.tr
- www.cotecna.ro
- www.cotecna.kr
- www.cotecna.jp
- www.neotron.it
- www.nofalab.com
- www.fitosoil.com
- www.shivaanalyticals.com
- www.kcb-china.com
- www.chinabaier.com
- www.wimpeylab.om
- www.eurocargoservices.dk
- www.exports-to-egypt.com
- www.exports-to-nigeria.com
- www.exporting-to-saudi.com